We constantly ensure that the products we sell are of the highest quality. However if, for any reason, you wish to return your purchase, we will refund or exchange items that are sent back to us within 7 days (Malaysia), 14 days (International) of you receiving them together with the return form. Returned items must be unused, unaltered, with all of the tags intact and in their original packaging. Shipping costs will not be refunded. For all returns, the cost of shipping will be borne by the buyer. If the products has been used or damaged by the customer, there will not be any refund. YY PANG AUTO PARTS SDN BHD will also not be responsible if your shipment is lost during the return transit.
Once we have checked and confirmed the products, customer will received their refund within 3 working days after the confirmation. In the event of an exchange, items are subject to product availability and the customer will incur any shipping costs for returning items to be exchanged. All exchange enquiries can be made by contacting firstname.lastname@example.org with ‘EXCHANGE’ in your subject heading or calling+60351215821. Exchanged items can only be dispatched after the returned goods have been received.
Please note: If we receive your return in a condition which we feel is not fit for exchange or refund we shall get in touch with you. YY PANG AUTO PARTS SDN BHD reserves the right to refuse a return or exchange for any item sent back in a condition where the item has been used or damaged.
Please return your purchase to the following address:
YY PANG AUTO PARTS SDN BHD
No.6, Jalan Jimat 25/87, Taman Sri Muda, 40400 Shah Alam, Selangor.
Please contact us at email@example.com or +60351215821 if you have any questions or doubts.